Jem’s Podiatry and Chiropody Privacy and Cookie Policy
Jemma Bates BSc (Hons) MChS
07366 604660
jemspodiatryandchiropody@gmail.com
www.jemspodiatryandchiropody.co.uk
Contents:
Privacy laws.
The type of information we collect.
How we get your personal information and why we have it.
How we store your personal information.
Your data protection rights
Cookie policy for our website
Email newsletter
How to complain
Privacy Laws
Our website is designed to comply with the following legislation:
· EU Data Protection Directive 1995 (DPD)
· UK Data Protection Act 1998
· EU General Data Protection Regulation 2018 (GDPR)
The type of personal information we collect
We currently collect and process the following information only with your permission:
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Personal identifiers, contacts and characteristics (for example, name and contact details)
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Relevant up to date medical information to give the best bespoke podiatry treatment (Illness, disabilities, medication, allergies, previous surgeries, previous injuries)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We collect information about you to understand your requirements and to try to provide you with the best bespoke Podiatry service we can. Specifically, we use your information for:
· Internal record keeping.
· Improving our services and communication of our services.
· Possibly contacting you with marketing material in response to your enquiry. You may opt-out at any stage from within an email received or by contacting us directly.
· A member of our team may contact you to respond to your enquiry.
· Jem’s Podiatry and Chiropody will not share your information with any third parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. Once again you can remove your consent at any time. You can do this by contacting us on the above contact information
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information may be stored in our secure and password protected system.
We keep your electronic personal records for the foreseeable future. For paper information we will dispose of your information by secure means of shredding.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at jemspodiatryandchiropody@gmail.com, 07366604660 and or by writing to Jem’s Podiatry and Chiropody at the Lawns Business Centre, The Lawns Unit 7, The Lawns, Hinckley, Leicestershire, LE10 1DY if you wish to make a request.
Cookie Policy
We use cookies on our website. So far as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
A cookie is a small piece of data sent from a website and stored on the user’s computer by the web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember information or to record the user’s browsing activity (including clicking buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered form fields.
For more information about cookies please visit the ICO website using this link: https://ico.org.uk/your-data-matters/online/cookies/
Our booking system is provided by
For their privacy policy please follow the link below.
https://www.writeupp.com/privacy-policy.pdf
Email Newsletter
We do not currently operate an email newsletter, if we do decide this would be of benefit in marketing relevant services to you in the future we will contact you to request explicit consent before adding you to any form of email mailing list
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at jemspodiatryandchiropody@gmail.com, 07366604660 and or by writing to Jem’s Podiatry and Chiropody at the Lawns Business Centre, The Lawns Unit 7, The Lawns, Hinckley, Leicestershire, LE10 1DY.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
